National approach is improving care across NHS Wales
Some 5,752 staff from across NHS Wales have completed at the least the opening level of the national learning programme Improving Quality Together in just one year - and numbers are continuing to grow.
Improving Quality Together (IQT) was launched in March 2013 to give all staff in health boards and NHS Trusts the opportunity to develop a common approach and language to healthcare improvement.
And as the first anniversary of the programme falls on NHS Change Day – a national movement to encourage staff to pledge do something to improve care – it’s a great opportunity to inspire even more staff from within Hywel Dda University Health Board to do IQT.
Dr Alan Willson from 1000 Lives Improvement, the national improvement service in NHS Wales that delivers the programme, said; "We are delighted to reach this milestone of 5,752 staff completing the bronze level of the programme.
"We are seeing the benefits of everybody speaking a common language of improvement and working towards the same goals – improved patient experience and outcomes.
"We hope that colleagues who have yet to complete the training use NHS Change Day to pledge to sign up to the learning programme.
"IQT enables front line staff, contractors, management and Board members to learn quality improvement techniques and methodology to deliver even better care to patients. "
South Pembrokeshire Senior Primary Care Locality Manager Hayley Blyth is using her IQT silver training to try and improve communication between secondary and primary care.
The focus of her project is to ensure patient discharge letters are sent from the hospital to the GP who made the referral rather than just sent back to the GP practice.
Hayley, who works for Hywel Dda University Health Board, is using IQT methodology to work with colleagues to analyse data, discover any issues and then provide solutions.
She is currently halfway through her project and is already seeing an impact with improved communications, less delays in the system and more seamless care for the patient.
She said: "IQT has made me think differently and given me some really good tools to keep in my pocket. It helping ensure the right information is going to the most appropriate person at the right time. By improving the process we are ensuring more timely, effective and seamless care for our patients."
David Sissling, Chief Executive Officer of NHS Wales said, "Improving Quality Together is providing staff with the knowledge and expertise to continue improving our services, so that they are the safest and most efficient they can be.
"The use of one national method for improving services will ensure improvements in care can take place more quickly. It also means that citizens can expect the same high level of care wherever they receive it in Wales."
For more information go to www.IQT.wales.nhs.uk
Improving Quality Together (IQT) was launched in March 2013 to give all staff in health boards and NHS Trusts the opportunity to develop a common approach and language to healthcare improvement.
And as the first anniversary of the programme falls on NHS Change Day – a national movement to encourage staff to pledge do something to improve care – it’s a great opportunity to inspire even more staff from within Hywel Dda University Health Board to do IQT.
Dr Alan Willson from 1000 Lives Improvement, the national improvement service in NHS Wales that delivers the programme, said; "We are delighted to reach this milestone of 5,752 staff completing the bronze level of the programme.
"We are seeing the benefits of everybody speaking a common language of improvement and working towards the same goals – improved patient experience and outcomes.
"We hope that colleagues who have yet to complete the training use NHS Change Day to pledge to sign up to the learning programme.
"IQT enables front line staff, contractors, management and Board members to learn quality improvement techniques and methodology to deliver even better care to patients. "
South Pembrokeshire Senior Primary Care Locality Manager Hayley Blyth is using her IQT silver training to try and improve communication between secondary and primary care.
The focus of her project is to ensure patient discharge letters are sent from the hospital to the GP who made the referral rather than just sent back to the GP practice.
Hayley, who works for Hywel Dda University Health Board, is using IQT methodology to work with colleagues to analyse data, discover any issues and then provide solutions.
She is currently halfway through her project and is already seeing an impact with improved communications, less delays in the system and more seamless care for the patient.
She said: "IQT has made me think differently and given me some really good tools to keep in my pocket. It helping ensure the right information is going to the most appropriate person at the right time. By improving the process we are ensuring more timely, effective and seamless care for our patients."
David Sissling, Chief Executive Officer of NHS Wales said, "Improving Quality Together is providing staff with the knowledge and expertise to continue improving our services, so that they are the safest and most efficient they can be.
"The use of one national method for improving services will ensure improvements in care can take place more quickly. It also means that citizens can expect the same high level of care wherever they receive it in Wales."
For more information go to www.IQT.wales.nhs.uk
Comments