Pilot pharmacy service helps ease pressure on NHS

A pilot pharmacy service, believed to be the first of its kind in Wales, has helped ease pressure on the NHS.
Severe sunburn, insect and jellyfish stings are just a few of the ailments already been treated by the new Triage and Treat service in Tenby and Saundersfoot.
So far 21 people have been seen by this new service 15 of which were visitors and six were local residents. If this service had not been available 13 said they would have presented at a local medical practice, and five would have gone to A&E.
The Triage and Treat service is being offered in specific community pharmacies to help you if you have had a low level injury. The service is being provided by a pharmacist or a member of the pharmacy team who has had special training. They will assess your injury or symptom and make a decision as to whether they can ‘treat’ you there or if you need to seek treatment from another healthcare professional. If the injury is too serious to be treated in the pharmacy you will be given advice about where to go.
Participating pharmacist, John Patel from B M Patel & Son Ltd, The Pharmacy in Saundersfoot, said: “People are often not aware of what services a pharmacy can offer and we can help out with many ailments instantly instead of you having to wait for a GP appointment. The Triage and Treat is proving successful and we would encourage people to pop in and see us.”
Comments received so far from people treated by the service include:
‘The service I received yesterday was very good’ and ‘Excellent and sympathetic service received from Saundersfoot Pharmacy’
Assistant Director of Primary Care Elaine Lorton, said: “We are delighted that both the patients and pharmacies are seeing the benefit of this new service which we believe is the first of its kind in Wales.
“The Triage and Treat pilot is being run temporarily over the summer. However, whatever the time of year every community pharmacy provides general advice and information about different health conditions. You can talk to your community pharmacist about your health and they can advise on what you can do to care for yourself which could avoid a visit to your doctor.”
The service is being piloted in two pharmacies:
Glen Pharmacy, Gas Lane, Tenby SA70 4ES 8.30am–6.00pm Monday to Friday 8.30am– 11.30am Saturday. Tel No: 01834 844462
The Pharmacy, The Strand, Saundersfoot, SA69 9ES 9am–5.30pm Monday to Friday 9.30am–12pm Saturday. Tel No: 01834 812343
The British Red Cross summer service is also operational in Tenby Hospital. The service will run until September 7 and is open 10am-7pm on Saturdays, Sundays and Bank Holidays and from 2-6pm Monday to Friday at Tenby Hospital.
Hywel Dda University Health Board also continues to work with GPs to help address their current recruitment issues.
People are also reminded to Choose Well when it comes to finding the best NHS service for them for more information go to www.hywelddahb.wales.nhs.uk/choosewell

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