Carmarthenshire Council encourages residents to go online

Save time - do it online. That’s the message from Carmarthenshire County Council.
A digital campaign has been launched to encourage more people to contact the council via the iLocal pages on the website, and social media.
Whatever people want to do – whether it is to pay for a service, report something, or find out information – it is available online.
The My House feature also lets people know where their nearest things are, such as schools, surgeries, car parks, libraries, playgroups, recycling centres and a whole host of other services.
The site has been designed to make it easier for people to contact the council both during and outside office hours.
They can pay their council tax or business rates online, order and pay for a compost bin, or arrange collection of bulky goods.
Requests can be made on iLocal for a number of things including housing repairs, disabled facilities grants, new council tax bills, leisure centre memberships and bus timetables.
Residents can report issues such as flytipping, dog fouling, littering, benefit fraud, anti-social behaviour, faulty street lights and many other things online.
People can sign up to alerts if they wish to be kept updated on local services and information.
Answers to frequently asked questions such as whether it’s a black or blue bin collection week can also be found on the site.
The iLocal complements the new online Newsroom which contains articles and photographs on a wide range of council services and developments.
People can also follow @carmscouncil on Twitter or like CarmarthenshireCC on Facebook for news and information.
Executive board member for communications Cllr Pam Palmer said: “iLocal is an exciting project for the county council and an excellent opportunity to allow residents to access a lot of services in Carmarthenshire 24/7.
“More and more useful information is being presented on our website via social media and iLocal which allows residents to contact us when it suits them.”