Less than half rail passengers happy with the service in Wales: First Great Western/Aviva Which?

Passenger satisfaction with train companies in Wales has dropped below 50 per cent.
A new survey reveals by Which? reveals First Great Western scored a satisfaction rating of 45 per cent, while Arriva Trains Wales had a score of 48 per cent.
The survey conducted in November sought views from 7,415 adults, and also showed more than one quarter of commuters experienced a delay on their last train journey.

Full story on the headline link to the South Wales Evening Post.


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