Hywel Dda Health Board ‘Best of Health’ staff award winners

The Hywel Dda Health Board ‘Best of Health’ staff award winners have been announced at a special ceremony.
The awards scheme recognises and rewards staff who go beyond the call of duty in their day-to-day work, as well as demonstrating innovation in improving practice.
The major sponsor of this year’s awards were Health Shield Friendly Society Limited.
Health Board Chairman Chris Martin said: "All our staff are our greatest asset and these awards recognise just a few of them and their contribution to delivering better healthcare services for our patients."
The winners are:
Providing Bilingual Healthcare: Project Enfys, Carmarthenshire
Project Enfys works to address emotional wellbeing issues for children aged between 4 and 7 through the medium of Welsh. The programme focuses on social and communication skills, self esteem, the importance of kindness, team building and working together, learning to share, dealing with conflict, bullies and celebrating difference. Parent feedback has indicated an increase in their children’s confidence, empathy and desired behaviour.
Improving the Patient Experience, including Safety, Dignity and Respect and the Chief Executives award for overall winner: Chemotherapy Team, Scheduled Care, Glangwili Hospital
Patient Mr Eirian James nominated the Chemotherapy Team at Glangwili Hospital for their exceptional caring approach and attitude to him during his treatment. The team recognised and respected his individuality and this, along with all other aspects of his care, resulted in a positive patient experience that he wants to share with others.
Volunteer of the Year: Ben Fulton and Julie Warlow, Volunteers, Pembrokeshire Community Team for Learning Disabilities
Ben and Julie volunteer together for the Speech and Language Therapy service in the Community Team for Learning Disabilities (CTLD). As a young man with a learning disability himself Ben was keen to help those who used the service, particularly in signing. Julie supports Ben in his volunteering role and together they have completed several valuable projects, such as a signing dictionary, and signing training. They now also run monthly ‘sign clinics’ for professionals in CTLD.
Improving Health and Well-being: Measles Outbreak 2013 Response Team
The measles outbreak response team have been shortlisted for their dedication in dealing with the control and prevention of the spread of measles during the outbreak in spring 2013. Representatives from the school nursing service, primary care, the communication and vaccination teams joined together to support the endeavour with a clear ‘can do’ attitude, with the focus always on the needs of our local community.
Outstanding Leader : Elaine Lorton, Head of Primary Care and Dental Services
Elaine was nominated for the impact she has made since becoming Head of Primary Care and Dental Services 18 months ago. Described as the “driving force within primary care that inspires everyone to give their best” she boosted team morale by sharing her vision for the service provided and inspiring colleagues to be proactive within their roles. She recognises potential in others and has gained the respect of her team.
Engaging with People: Argyle Medical Group, Pembroke Dock
Since 2011 the Argyle Medical Group has held meetings with town councillors and the local Community Health Council to address issues regarding the practice. As a result of these discussions, various improvements have been made, including the creation of a patient participation group and the introduction of blood test result slips to help explain the process to patients.
Making a Difference through Better Use of Resources: Children’s Audiology Service
The Children’s Audiology Service has demonstrated a sustained, cooperative and focused approach to service improvement for patients whilst being mindful of the need to conserve resources. Following redesign, the service now works collaboratively across the University Health Board and has embraced new ways of working to achieve quality, equality and efficiency.
Unsung Hero: Fiona Daniels, Macmillan Lung Cancer Support Officer, Carmarthenshire
Fiona has immersed herself into the unique, highly complex role as Macmillan Lung Cancer Support Officer, the first of its kind in the UK. She conducts herself in a highly conscientious way, demonstrating true integrity and dedication to her work and most importantly to the patients and their families. She is described as an exceptional communicator, dealing with patients, relatives and professionals with patience, empathy, clarity and sensitivity.
Joint Working with the Third Sector and Partner Organisations: Domestic Abuse Forum
The Domestic Abuse Forum has been shortlisted in recognition of its efforts to raise awareness of domestic abuse with Health Board staff. It provides support to staff who may be affected by domestic abuse, equips staff to support patients and families and helps to increase knowledge and skills of staff. The forum works with partner agencies through Carmarthenshire, Ceredigion and Pembrokeshire, with staff, volunteers, patients and families.

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