New temporary home for customer service centre in Llanelli

Carmarthenshire County Council’s Llanelli customer service centre and cash desk will be temporarily relocated while essential maintenance work at Ty Elwyn gets underway.
From Thursday, June 4, the customer service centre will relocate to The Hub, in the town centre, and the cash desk will be located at 4 Coleshill Terrace, next to the Registrars’ Office.
The temporary arrangements will be in place for around three months.
Many council services can be accessed online 24 hours a day at www.carmarthenshire.gov.wales, where people can get information, report problems, pay bills and request services.
Customer service advisors can also be reached during office hours on 01267 234567.
Information about services, and news updates, are made available on the council’s Newsroom and social media accounts – on Twitter @CarmsCouncil andFacebook, CarmarthenshireCC.
Cllr Pam Palmer, Executive Board Member for Customer Focus and Policy, said: “We apologise for any inconvenience our temporary arrangements may cause, however we are maintaining full services from other council buildings nearby.
“As always, people may find it more convenient to access our range of services, and get the information they need, from our website, but we look forward to welcoming customers at our temporary bases whilst the essential repairs to Ty Elwyn are underway.”