Keeping one step ahead of the rogue traders


Trading Standards officers and neighbourhood policing teams are working together to get a head start on rogue traders.
Teams from Carmarthenshire County Council and Dyfed Powys Police are undertaking a joint campaign to make local residents more aware of the tricks rogue traders use to con people in to paying for work that is shoddy and dangerous, or never happens at all.
Victims often fall foul at this time of year when unsolicited salespeople make ‘jobs’ they claim they’ve identified seem more urgent.
It is one of common techniques criminals use to talk homeowners in to having repairs that they don’t need.
As part of an awareness campaign, Trading Standards and police officers will be door-knocking to hand out information, as well as holding community events where people can seek advice.
Inspector Alun Samuel said: “Overall, reports of rogue traders are down significantly on previous years, which demonstrates that the proactive work we’re undertaking is making a difference.
“There’s always a fine line between frightening people and making people aware, but in order to get a head start on rogue traders we think it’s right that people know what suspicious activity to look out for, and what they should do if an unsolicited salesperson knocks on their door.
“Our Neighbourhood Policing Teams do a great deal of work in the community and their presence alone may be enough to deter would-be criminals. It also reassures residents and gives us the chance to chat and give out advice that may prevent them from becoming a victim.”
Cllr Jim Jones, Executive Board Member for Public Protection, added: “We’re pleased to be working in partnership with the police to stay one step ahead of rogue traders. Knowledge is power, and we’re keen to make more people aware of their methods.”
Protect yourself from becoming a victim – our top 10 tips:
  • If in doubt, keep them out
  • Always ask for an identity card and look up the organisation to check the salesperson’s identity is correct
  • Don’t get taken in by sales banter and high pressure selling techniques, or sign on the spot for work to be undertaken
  • Think very carefully before you agree to a trader starting any work straight away - talk to someone you trust for a second opinion
  • Always shop around for the best price
  • Read the small print and double check the facts
  • Avoid handing over any money before work is started
  • Trust your instincts – if it sounds too good to be true, it probably is!
  • It is okay to say no. Remember, it’s your doorstep and your decision. If you feel pressured for any reason, ask the person to leave
  • Finally – report any suspicious activity
For further advice and information, visit http://www.dyfed-powys.police.uk/ or call 101; or email TradingStandards@carmarthenshire.gov.uk or call 01267 234567
Follow #1StepAhead on Twitter @CarmsCouncil and @DyfedPowys for updates

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