Public meetings to discuss Minafon GP Surgery arrangements

Patients of Minafon GP Surgery, serving Kidwelly, Ferryside and Trimsaran, will be able to hear first-hand about new services and ways of working at public events being held this week.
Hywel Dda University Health Board and the practice have organised meetings in each practice area to give patients a chance to learn more about the new service provision and to ask any questions.
The health board has worked closely with patients and local council representatives to ensure continued provision of services to the local community whilst there have been significant workforce challenges.
Head of General Medical Services Rachel Pompa said: “We are really looking forward to coming out to the communities to inform them about the work that has been going on, to answer any questions and to take any feedback and ideas.”
New initiatives to assist patients in accessing the right level of support will include the opportunity to see other clinicians in the practice when appropriate (for example the nurse), or have an initial telephone conversation with the GP. This service, which will be offered from Monday October 3, will allow the GP and patient to make a joint decision as to whether a face-to-face appointment is needed. Sometimes a referral can be made or administrative tasks can be progressed without the need to attend the practice.
Mrs Pompa said: “This is an additional service and we want to assure patients that they will still receive the care they need from the growing team at the surgery.”
A new Advanced Physiotherapist has also started at the practice, who will be able to deal with a lot of common musculoskeletal presentations, such as pain in your joints, like knee pain.
The Physiotherapist joins a new Nurse Manager, who has been in post for a week and is able to see and treat patients with minor illnesses such as chest infections.
The events are being held as follows:
  • Tuesday 11th October 2016 2pm until 4pm at Three Rivers Hotel and Spa, The Graig, Poachers Restaurant, Ferryside SA17 5TU
  • Tuesday 11th October 2016 6pm until 8pm at Trimsaran Leisure Centre, Heol Llanelli, Trimsaran, SA17 4AA
  • Thursday 13th October 2016 6pm until 8pm at Kidwelly Rugby Club, Station Road, Kidwelly, SA17 4UH
Interim Executive Director of Commissioning, Primary Care, Therapies and Health Science Jill Paterson said: “We appreciate the continuing support given by the community and patients and we remain committed to maintaining the high standards of care currently provided at Minafon Surgery. General Medical Services will continue to be provided in this area and if anyone has any concerns, please come along to the meetings, speak to the practice staff or contact Hywel Dda Patient Support Services on 0300 0200 159.”


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