Questions about housing news

Carmarthenshire Council tenants are being asked how they would like to be informed of news relating to them.
Currently, tenants living in the council’s 9,200 homes receive a printed edition of Housing News, which is delivered through their doors once every two months.
Now, staff in the authority’s housing department want to know if tenants would like to continue receiving copies of the newsletter, or if they’d prefer to keep up to date on current news in other ways.
Tenants are also being asked what kind of news they would like to read about, how often they would like to receive news updates, and what format they would prefer.
Head of housing, Robin Staines, said: “We have a responsibility to keep our tenants informed of news and information that may have an affect on them.
“We are currently mid-way through a massive £202million programme to improve our council homes, and we realise that our tenants want to be kept informed of how the programme is progressing.
“We also want our tenants to air their views and opinions, to ask us questions and get involved in our Carmarthenshire Homes Standard programme.
“In order to do that, we want to make sure we’re keeping in touch in the best way possible.”
Suggestions made so far include online editions, localised newsletters with more news about tenants living in each locality area, and easy-to-read editions for children and young people.
Cllr Hugh Evans, executive board member for housing, said: “It is important to us that our tenants feel well-informed of work programmes and news that impacts on them. We also encourage our tenants to have a voice, and we provide tenants networks and consultative groups.
“However, we would appreciate views and feedback on our current Housing News newsletter - we want to make sure that tenants have news that they want to read in a format that suits them.”
If you have any views you’d like to share, or if you’d like to become involved in sharing news with other tenants, call 01267 234567, or email housing@carmarthenshire.gov.uk

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