NHS Wales staff survey results published

Hywel Dda University Health Board and the Welsh Government have thanked local NHS staff for sharing their views as part of the NHS Wales staff survey, published today.
Lisa Gostling, Director of Workforce & Organisational Development, Hywel Dda University Health Board and Wendy Evans, Chair of Hywel Dda University Health Board Partnership Forum commented:
“We are immensely proud of all our staff in Hywel Dda and everything they do to deliver the best patient care possible for our local population.
“We thank those staff who, despite working under pressure, still found the time to complete this important survey - we are listening to what they tell us and will take action to address those areas where we need to do better.”
Some of the key findings include:
- 67% say that if a friend or relative needed treatment, they would be happy with the standard of care provided by the organisation, compared to 49% in 2013.
- 75% of staff say that the care of patients/service users is their organisation’s top priority, compared to 52% in 2013.
- 63% of staff say that they would recommend Hywel Dda UHB as a place to work, compared to 46% in 2013.
- 66% say that they are able to provide services in Welsh when this is the preferred language of the service user, up from 58% in 2013, and this is 18% higher than the overall NHS Wales score.
- 69% say that the team they work in understands how to obtain support to meet language needs of service users (up from 61% previously).
Steve Moore, the Health Board’s Chief Executive commented: “We welcome these results which show significant improvements since the last survey in 2013.
“We also recognise that we can always do more to improve. We know, for example, that we need to strengthen our focus on senior management, learning and development, as well as involving staff more in important decisions, understanding our long term goals and increasing training.”
The University Health Board will now consider the full findings and develop an action plan to take forward identified areas for improvement.
In announcing the results of the national survey on Friday, 9 December, Cabinet Secretary, Vaughan Gething said: “I am very proud of our dedicated staff. These responses really show their commitment to their job and the difference they are making to patients in NHS Wales”.
He stated that the findings show that NHS Wales staff take a great deal of satisfaction from their work and hopes it will help to encourage people considering a career in healthcare to come and join us.

The full report is available here:
http://www.wales.nhs.uk/sitesplus/862/document/300321

For the latest news and updates from Hywel Dda University Health Board visit www.hywelddahb.wales.nhs.uk

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