Hywel Dda Health Board staff awards for engaging with people

Hywel Dda Health Board’s staff awards recognise those who help engage the Hywel Dda population.
The Engaging with People category in the Best of Health Staff Awards commends staff that have developed and delivered innovative ways to engage the population, including patients, staff and the public.
This year’s finalists are:
Argyle Medical Group, Pembroke Dock Since 2011 the Argyle Medical Group has held meetings with town councillors and the local Community Health Council to address issues regarding the practice. As a result of these discussions, various improvements have been made. Part of this involved the creation of a patient participation group which allowed patients of the practice to see behind the scenes and gain a better understanding of how it’s run. A further example is the introduction of result slips given out to patients when blood is taken which explain the process.
Jane Whalley, Equality and Diversity Officer Young people from the gypsy traveller community designed and hand carved a bench for patients and visitors at Withybush Hospital using traditional gypsy traveller craft skills.
Jane was instrumental in leading the collaboration which was jointly funded by the Health Board’s Support for Life project and the Priory Project in Pembrokeshire to involve children in learning a new craft that is dying out in the gypsy traveller community. A project such as this helps to build trust with other communities and encourages them to get involved in a delivery of services that are more accessible for their communities.
Withybush Renal Project User Group Established at the Renal Capital Dialysis Project in 2011, the group met every week to ensure that the needs of the patient, staff and local population of Pembrokeshire were all met when designing the new unit.
Surveys undertaken with existing patients found a beach theme was preferred and regular guided tours were given for the group to see the various stages of development.
Alex Cottrell, patient representative said: “They have listened to the patients and how they feel in the environment they are treated in.
“Design and presentation have all been taken into account, even down the colours and the beach theme which makes a difference when you are there for five hours being treated.”
Winners will be announced in January 2014, when the Chief Executive will also announce his winner for overall best entry.
Director of Workforce & Organisational Development Janet Wilkinson said: "These awards give an opportunity to recognise and praise just a few of the many staff and volunteers who contribute greatly to delivering better healthcare services for our patients. We had a record number of entries this year and I would like to thank everyone who took the time to submit a nomination. Good luck to all our finalists".
Health Shield, a UK leading provider of health cash plans and a nonprofit making friendly society, are the major sponsor for our Best of Health Staff Awards; thanks to them we will be able to host an awards ceremony in January to celebrate our stars of local health.
Jonathan Burton, Health Shield Chief Executive said: “Myself, and the team at Health Shield, would like to offer our huge congratulations to all who have been shortlisted for the Hywel Dda Best of Health Staff Awards. It is such a fantastic achievement to have got to this stage so well done to one and all.
“We are pleased to be supporting these awards and whilst all those who were nominated are already winners, we would like to wish everyone who has made it to this next stage the best of luck.”

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