Carmarthenshire residents invited to 'roadtest' the new i-Local website


Carmarthenshire residents are being asked to test out the county council's new i-Local site to check that it’s easy to use and access.
The site, which was launched by the county council at the National Eisteddfod in August, is now being tested.
The Council’s E Government Officer employed via the Communities 2.0 project is assisting to ensure that i-Local is easy to use and as accessible as possible, the results from testing will be used to make improvements to the site.
Executive board member for communications Cllr Pam Palmer said: “We are asking local residents to get involved to test areas of the website so that we can improve the service.
“We want to make sure that i-Local is as easy to use and accessible as possible and we believe consulting the people who use the site is the best way to achieve that goal.”
The first testing session took place recently at the Felinfoel Resource Centre, facilitated by the Communities 2.0 E Government Officer and was the first time Carmarthenshire County Council had asked members of the community to do any live testing on its web pages.
The testing involved local residents and staff completing three set tasks on i-Local:
Ordering more blue bags
Finding out when the next bin collection was and what colour bag it was
Reporting a streetlight that wasn't working.
Each person was then asked to rate how easy or hard the tasks were to complete and provide any additional comments.
Each session is also being filmed for staff to analyse how people found their way around the site.
Further sessions are now taking place, and people can also get involved by testing the site remotely and filling in the online feedback form.
Cllr Palmer added: “We're really grateful to those that attended the sessions, the first round of testing has proved to be successful, feedback provided from their experience has already led to changes on the site.
“We hope more people will get involved, either by attending the sessions or by testing online at home, we really want to provide the best possible service and need the help of our customers to make sure we are doing this.”
Get involved in testing i-Local
If you want to get involved in testing i-Local please complete the form on our current consultation: "Access to council services" or email:ilocal@carmarthenshire.gov.uk

Comments

Post a Comment

Popular posts from this blog

Former Gower MP Gareth Wardell the guest speaker at Llanelli Rotary Club

Image
Former Gower MP Gareth Wardell was the guest speaker at the weekly meeting of Llanelli Rotary Club held at the Stradey Park Hotel. Mr Wardell gave an illuminating address, weaving comparisons between his job as a politician and his late father's job as a Tumble barber. It was an amusing, highly-entertaining and thought-provoking address. Mr Wardell, now 69, won the Gower constituency seat in a Parliamentary by-election in 1982. The Labour MP held the seat until his retirement in 1997. He now works as a public affairs consultant in Wales. Mr Wardell's Parliamentary term was largely in opposition to Margaret Thatcher's Conservative Government. But his did make a significant contribution by being the youngest MP to chair the Welsh Affairs Select Committee. Mr Wardell recognised that in the 'fame stakes' he may have played second fiddle to his father, Jack, who was one of the UK's oldest barbers and who cut and styled hair for almost 80 years. Jac
Read more

'Class of 1980' from Burry Port enjoy reunion

Image
There was a big class reunion held in Burry Port at the weekend. Members of the Class of 1980 from Porth Tywyn (Burry Port junior) School got together at The Coasting Pilot pub. The reunion was organised by Christine Rees and same 22 members of the original class of 28 turn up to discuss their old schooldays. One ‘Class of 1980’ member was Burry Port businessman Owain Davies. He said: “We all have very happy memories of our time in school. We had a fantastic teacher in Mr Heddwyn Jones, who now lives in Four Roads. “We were very fortunate to have the same teacher for three years and we were a very happy class. Mr Jones was an inspiring teacher and we all got on every well and we are all still good friends. “Heather Thomas (now Heather Osmond) made it from Surrey, but she was trumped by Gail Morris, who flew in from Ohio in the United States for the reunion. “It was a fantastic evening at the Coasting Pilot with good food, good wine and good company. We even recreated the class
Read more

Lauryn Davey is making her mark in athletics - but needs sponsors

Image
Ammanford-based Lauryn Davey is making a major mark in the world of Welsh athletics. At just 16, she is the best all-round athlete of her age in Wales. She's chalking up Welsh championship victories and has been honoured by her club, the Carmarthen Harriers. Lauryn's been earmarked as a future international star, but knows the road to the big championships is difficult, demanding and expensive. Ammanford businessman and well-known comic entertainer Phil Evans has launched a campaign to get cash backers for Lauryn's athletics career. "Everyone in the area is hugely proud of her achievements in athletics to date," said Phil. "But we also want to see her go on and do bigger and better things. "Together with some friends, I am helping find ways of generating much-needed sponsorship cash for Lauryn. "She has massive potential to succeed on the international stage and I am sure a little bit of financial help will help to smooth her
Read more